ConnectPro (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, platform, and services. By using ConnectPro’s website or any of our connected brands (such as Coating Connect, Painting Connect, Roofing Connect, HVAC Connect, and others), you agree to the terms of this Policy.

1. Information We Collect

a. Information You Provide Directly

Name, email address, phone number, and business information submitted through forms or sign-ups.
Account credentials (if you create an account).
Payment details (processed securely through third-party providers).

b. Automatically Collected Information

IP address, browser type, device identifiers, and usage patterns.
Cookies and similar technologies used to track site activity and improve functionality.

c. Information from Third Parties

Integrations and CRMs (e.g., GoHighLevel, Workiz, Jobber, HubSpot) may share data per your authorization.
Advertising platforms (e.g., Meta, Google) may share performance or lead data in accordance with their respective privacy policies.

2. How We Use Your Information

Deliver, maintain, and improve ConnectPro services.
Respond to support requests and inquiries.
Facilitate communication between clients and their leads.
Personalize marketing and service recommendations.
Ensure compliance with applicable laws and policies.

We do not sell your personal data. Data may be shared with trusted service providers only as needed to operate our business (e.g., hosting, analytics, CRM integrations, or payment processing).

3. Cookies and Tracking

ConnectPro uses cookies and similar tracking technologies to:

Enable essential site functionality.
Measure campaign performance and user engagement.
Support retargeting and analytics (Google Ads, Meta Pixel, etc.).

You may control or disable cookies in your browser settings, though some features may not function properly.

4. Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, or resolve disputes. You may request deletion of your data at any time (see Section 7).

5. Data Security

We implement administrative, technical, and physical safeguards to protect personal data against unauthorized access, alteration, or disclosure. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute protection.

6. Third-Party Links and Integrations

ConnectPro may include links or integrations to third-party websites or tools. We are not responsible for their privacy practices or content. Review their privacy policies before submitting personal information.

7. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your data.
Correct or update your information.
Request deletion (“right to be forgotten”).
Opt out of marketing communications.

To exercise these rights, contact us at [email protected].

8. Children’s Privacy

Our services are intended for business use and are not directed toward children under 16. We do not knowingly collect information from minors. If you believe we have collected such data, please contact us for immediate removal.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted with a revised “Last Updated” date. Continued use of our services after an update constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:
📧 [email protected]